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Policy and Procedure Development

Hi-Way Freight – Business Management Support provides practical, transport-focused business systems for owner-operators and small fleets across Australia. We help you build and maintain the policies, procedures, registers, and administrative foundations that support safer operations, clearer decision-making, and stronger compliance outcomes.
Our work is designed for real-world trucking businesses: Chain of Responsibility (CoR) frameworks, WHS systems, fatigue management processes, record-keeping standards, onboarding and training packs, performance management workflows, and audit-ready document control. Where needed, we align documentation to relevant legislation and regulator guidance, and we build templates that are simple for your team to follow and easy to maintain as your business grows.

​Policies and Procedures Designed for You

  • Chain of Responsibility
  • WHS / Safety Management
  • Fatigue Management
  • Drug and Alcohol Management
  • Vehicles and Maintenance Control
  • Loading / Load Restraint Procedures
  • Document Control and Record Keeping
​Plus more!
Hi-Way Freight Assistance with Policy and Procedure Writing

​For Support with your Policies and Procedures

Qualified and governance-literate: Vocational and tertiary training in business operations, human resource management, and public safety—applied directly to practical transport compliance systems.
Proven policy drafting capability: Extensive experience producing high-stakes policies, executive briefs, and formal governance documentation to tight standards.
Senior public-sector leadership background: Nearly two decades in senior operational roles, with strong discipline in risk, accountability, and defensible processes.
Built by an operator, not a template seller: Active owner-operator perspective—policies are written to work in real freight operations, not just look good on paper.
Demonstrated outcomes: A successful pilot policy-suite rollout, refined into a package for owner-operators and small fleets.
Upload your policy here for a free gap analysis
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  • Home
  • Services
  • Contact
  • Testimonials
  • Your Free Policy Health Check
  • Tip Jar
  • Admin Login
  • Staff
  • Business Support